How do I get support? April 25, 2026

Standard email ticket support — typical response 1–2h.

Is there a demo/trial?

Yes, you can test the program completely free for 14 days, after which you can decide whether it suits you.

What platforms is SharpTrader Lite compatible with?

cTrader (native), FIX API (direct), EASYFIX-bridged for different retail Forex platforms (via bridge plugin), and JForex (via JBridge add-on, sold separately).

Which brokers work best with SharpTrader Lite?

It is very difficult to determine which broker is working well at any given time, so in the article, the strategy should first be tested with a small capital on a broker. After that, the capital can be gradually increased while still using small lot sizes. There is also a list of recommended brokers for arbitrage trading.

Does Lite include masking strategies like Phantom Drift?

No — Phantom Drift and Hybrid Masking are not included by default and can be purchased separately for $1,400.

What is the minimum capital to run SharpTrader Lite?

We recommend $1,000 minimum for crypto hedge arbitrage, $500 for forex lock arbitrage. Latency arbitrage on forex requires at least $100

Can I upgrade from Lite to Pro later?

Yes — at any time, for the price difference ($1395). Your settings and license carry over.

What is the difference between SharpTrader Pro and Lite?

SharpTrader Lite includes two built-in strategies by default: Latency (1-Leg), which works well in the crypto market, and LockCL2, which works well in the Forex market. However, compared to SharPTrader Pro, the Lite version lacks the charting module, which allows users to build charts and apply indicators. It also does not include the full set of indicators, the coding module for creating custom strategies based on standard or custom indicators, or the manual trading module,…

Do I need a VPS? April 24, 2026

For latency arbitrage — yes, ideally co-located at LD4, NY4, or TY3. BJF can provide a managed VPS. For low-toxicity strategies (pair trading, statistical arbitrage), a standard $60/month VPS is sufficient.

Is there a refund policy?

You can test the software at no cost and decide whether SharpTrader Pro is suitable for you.