How do I configure and set up the SharpTrader Arbitrage platform or strategies if I am new and have no experience? 2025年10月01日 If you are new to the arbitrage platform, we are happy to assist you with i… Continue reading
What are the minimum hardware requirements and recommendations for running the standard platform with many accounts or high load? 2025年09月30日 For running the platform with many accounts or heavy use, it is recommended… Continue reading
How do I calculate ‘diff to open’ and set optimal trading parameters in the standard platform? The ‘diff to open’ parameter should be set based on your broker… Continue reading
How do I configure SharpTrader for cTrader platform trading and resolve issues with trading after successful connection? To configure SharpTrader Arbitrage for cTrader, use FIX API credentials ava… Continue reading
How can I make my accounts more profitable and increase profitable trades in my arbitrage software? If you notice consistent losses or few profitable trades, high slippage on … Continue reading
Is it normal that some currency pairs (e.g., XAU, GDAXI, WS30) have no orders, and how can I ensure trades occur on those instruments? Yes, it can be normal for certain pairs like XAUUSD, GDAXI, and WS30 to sho… Continue reading
How can I get a refund or exchange on a software purchase if I’m unsatisfied? At this time, refunds are not available. You can try SharpTrader for free b… Continue reading
Why do I lose connection or see username errors during login (e.g., ‘Username is already in use’) and cannot reconnect? This usually happens if there is an issue with your license session or the … Continue reading
Why do my accounts display 0 difference for slow feed and fast feed, or show unexpected feed results? If your accounts always display a 0 difference for slow feed and fast feed,… Continue reading
How do I add or update the fast feeder/firewall settings on my VPS for your arbitrage software? To add or update fast feeder (or similar components) to your VPS firewall, … Continue reading
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