100% Satisfaction Guarantee

All BJF Trading Group software products have been developed by software engineers, programmers, and mathematicians with extensive experience in creating advanced solutions for various financial markets (forex, CFDs, indices, and cryptocurrencies). Our experience and industry knowledge have served our clients well. When traders buy our products, they obtain the best software they can get. We stand by our products, and we’re willing to back our confidence with our 100% satisfaction guarantee program.

With this program, we offer a free trial period for all of our software tools. We also offer demo versions that you can try before making a purchase. To participate in this program, you will need to download the software for use in a demo or live account. Should you find during the trial period that the software is not to your satisfaction, you can choose to avoid buying a software license at the end of the trial period.

In the event that you decide the software is not for you after purchasing it, please contact us. Be sure to describe the nature of the problem, and we will do our best to try and resolve it for you.

We’re unable to provide a money-back guarantee for coding services performed by us. This is because the results in this case will also depend on the software algorithm, which is designed by you. However, we undertake to fix all bugs/glitches free of charge.

Changing your mind after buying

We offer our clients a one-hour (1 hour) cooling-off period after purchasing one of our products. A cooling-off period is the amount of time that you have to cancel your purchase without any penalties or costs after a purchase is made.

We’d like to reiterate that we have plenty of confidence in the products and services we offer. At the same time, your satisfaction is our top priority. If you’re not completely happy with your purchase, please let us know.

Terms and conditions

You agree that BJF Trading Group inc. shall not be liable for any losses or damages that you might incur or suffer as a result of any disruptions affecting, or related to, the bjftradinggroup.com website.

This Agreement will be effective only once your purchase is approved by us.

bjftradinggroup.com reserves the right to report to the applicable consumer and securities credit reporting agencies any debit balance or negative credit information pertaining to the purchase of any BJF Trading Group Forex product.

bjftradinggroup.com further reserves the right to reject the purchase of any BJF Trading Group Forex product, for any reason.

BJF Trading Group inc. may terminate any or all services rendered under this Agreement at any time and for any reason.

You agree that BJF Trading Group inc. shall not be liable to you or to third parties for losses incurred directly or indirectly by causes reasonably beyond its control, including but not limited to, government restrictions, natural disasters, severe weather conditions, wars, strikes, terrorist attacks, exchange or market rulings, interruptions of data processing services or communications, disruptions in orderly trading on any market or exchange, unauthorized access or operator errors.

You agree that BJF Trading Group inc. shall not be liable to you for any losses or damages incurred by you for any reason, including lost profits, trading losses, and similar damages.

By purchasing any BJF Trading Group Forex products and agreeing to the provisions set forth herein, you agree to receive all communications from bjftradinggroup.com via the internet or e-mail. This will include, but not necessarily be limited to, confirmations of transactions, purchase statements, financial statements, notices of modifications to this Agreement, and other basic communications.

Communications sent to your e-mail address or provided through the website must be retrieved and read promptly. All communications sent by bjftradinggroup.com by any means shall be deemed to have been received by you. You agree to advise us promptly of any changes to your e-mail address.

You agree to advise bjftradinggroup.com promptly of any errors or omissions in any transactions or in the handling of your purchase. Failure to provide prompt notice of any errors will be deemed to constitute acceptance of the accuracy of all the information sent to you.