What personal data BJF Trading Group Inc. collects, why, and what rights you have.
https://bjftradinggroup.com (the “Site”) is owned and operated by BJF Trading Group Inc. (“BJF”, “we”, “us”), a corporation incorporated in Ontario, Canada. BJF is the data controller for the personal data described in this policy.
Contact for privacy matters
Boris Fesenko, Privacy Officer
support@bjftradinggroup.com
3397 Mistwell Cres., Oakville, Ontario, L6L 0A2, Canada
+1 905 599 5507
We have not appointed a Data Protection Officer, as we do not fall within the categories of controllers and processors required to appoint one under Article 37 of the GDPR.
Where these give you different rights, we apply whichever gives you the greater protection.
Our software requires online activation and periodic license verification. For that purpose it transmits to us:
This is described in Section 7 of our End User License Agreement. We use it to operate licensing, enforce license terms, detect unauthorised use and tampering, and provide support. We do not receive your broker credentials, your account balance, your positions or your trade history, and we cannot trade on your account.
We do not knowingly collect personal data from children under 16. If we learn that we have, we delete it as soon as possible; a parent or guardian may contact our Privacy Officer.
Under Article 6 of the GDPR we rely on the following bases. Where PIPEDA applies, the equivalent is your consent, or a purpose a reasonable person would consider appropriate in the circumstances.
| What we do | Why | Legal basis (GDPR) |
|---|---|---|
| Take and fulfil your order; deliver software and license keys; provide your account area | To perform our contract with you | Contract, Art. 6(1)(b) |
| Activate and verify licenses; bind a license to an account or machine | To perform our contract with you | Contract, Art. 6(1)(b) |
| Detect and prevent unauthorised use, license sharing, circumvention and piracy | To protect our products and revenue | Legitimate interests, Art. 6(1)(f) |
| Provide technical support and respond to your messages | To perform our contract, and our interest in supporting our customers | Contract / Legitimate interests |
| Keep records of the terms you accepted | To establish and defend legal claims, and to meet consumer-law record duties | Legitimate interests / Legal obligation, Art. 6(1)(c) |
| Site statistics and improving the Site | Our interest in understanding how the Site is used | Legitimate interests, Art. 6(1)(f) |
| Marketing emails and newsletters | You asked to receive them | Consent, Art. 6(1)(a) |
| Non-essential cookies | You agreed in the cookie banner | Consent, Art. 6(1)(a) |
| Accounting, tax and sanctions compliance | Required of us by law | Legal obligation, Art. 6(1)(c) |
Withdrawing consent. Where we rely on your consent — marketing and non-essential cookies — you can withdraw it at any time, by using the unsubscribe link, changing your cookie settings, or contacting us. Withdrawal does not affect processing carried out before you withdrew.
Withdrawing marketing or cookie consent does not stop the processing we need in order to deliver and license software you have bought, because that processing rests on our contract with you and on our legitimate interests, not on consent.
We do not sell your personal data, and we do not share it for anyone else’s marketing.
We share it with service providers who process it on our behalf, under contract and only on our instructions:
We also disclose personal data:
We are based in Canada, so if you are in the European Economic Area or the United Kingdom your data is transferred outside your country.
For transfers to Canadian commercial organisations, the European Commission has made an adequacy decision, which means the transfer does not require additional safeguards. Where a service provider is located elsewhere, we rely on Standard Contractual Clauses or another transfer mechanism permitted by Chapter V of the GDPR. You can ask us which mechanism applies to a particular provider.
| Data | Retention |
|---|---|
| Order, invoice and payment records | 7 years, for tax and accounting law |
| Consent records (terms accepted, when, from where) | 7 years, to defend claims within the limitation periods in our agreements |
| License activation and verification records | For the life of the license, then 30 years. Our licenses are perpetual unless a term is stated, so these records must remain available for as long as a license can be relied on, transferred or disputed |
| Support correspondence | 5 years after the matter is closed |
| Marketing contact details | Until you unsubscribe, then a suppression record so we do not contact you again |
| Site analytics | 5 years |
We delete or anonymise personal data when the purpose it was collected for has been achieved and no legal obligation requires us to keep it.
A cookie is a small file stored on your device by a website.
Functional and analytical cookies are set only after you agree in the cookie banner. You can change or withdraw that choice at any time through the Cookie settings link in the footer of every page of the Site, and you can block or delete cookies in your browser — some parts of the Site may then not work properly.
Do Not Track. We do not track users across third-party websites over time, and we do not respond to browser DNT signals.
We use encryption in transit, access controls, and storage on secured servers, and we limit access to staff who need it. No system is perfectly secure, and we cannot guarantee the security of data beyond what is reasonably practicable. If a breach occurs that is likely to result in a risk to your rights, we will notify the relevant supervisory authority and, where required, you.
Whichever law applies to you, you may ask us to:
To exercise any of these, contact our Privacy Officer at the address in Section 1. We will respond within 30 days, and will tell you if we need longer. We may need to verify your identity first.
Some rights are limited. For example, we may keep an order record you asked us to delete where tax law requires it, and we may keep a consent record while a claim could still be brought.
Please contact our Privacy Officer first — most issues are resolved that way.
You also have the right to complain directly to a supervisory authority:
We may amend this policy to stay compliant with the law and to reflect changes in how we handle data. When we do, we update the version number and effective date above, and superseded versions remain available on our website. Where a change is significant we will tell you by email. Please review this policy from time to time.
This Privacy Policy applies in addition to our Terms of Sale and our End User License Agreement.