What does the error ‘No response for operation on order’ mean, and how do I resolve it? 2025年09月30日 This error message indicates that SharpTrader Arbitrage Software did not re… Continue reading
How do I request a SharpTrader product trial before making a purchase? You can request a free one-week free trial for SharpTrader with almost any … Continue reading
Why do I experience high execution latency (e.g., 700ms+) even after choosing a VPS close to my broker? High execution latency despite having a VPS near your broker can be due to … Continue reading
How do I see and manage my trades when using a FIX API account and not a standard platform? If you’re trading via a FIX API account, most brokers provide access to you… Continue reading
How can I find or add specific crypto pairs (e.g., BTC-USDT) across all exchanges in the SharpTrader when they do not appear in the sym files? Not all exchanges use the same symbol format for pairs like BTC-USDT. You m… Continue reading
What should I do if my license stops working after a system or Windows update, or if the license resets unexpectedly? If your license becomes invalid after a system update or reboot, it may be … Continue reading
How do I enable automatic lot size adjustment based on account balance? To enable automatic lot size adjustment, switch the lot type from ‘fi… Continue reading
Why do I receive NO_MONEY or margin errors when trying to open trades even though there seems to be enough balance? This error often occurs when your broker reduces the account leverage, whic… Continue reading
How do I add Binance or another crypto exchange as a fast feed in the software? To add a crypto exchange like Binance as a fast feed, this functionality is… Continue reading
How can I recover my license ID and activation key if I lost them? If you have lost your license ID or activation key, please contact support … Continue reading
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