{"id":314,"date":"2014-11-21T07:26:36","date_gmt":"2014-11-21T07:26:36","guid":{"rendered":"http:\/\/themes.laborator.co\/aurum\/tech\/?page_id=314"},"modified":"2026-09-25T15:46:18","modified_gmt":"2026-09-25T15:46:18","slug":"contacts","status":"publish","type":"page","link":"https:\/\/bjftradinggroup.com\/id\/contacts\/","title":{"rendered":"Hubungi BJF Trading Group"},"content":{"rendered":"<p><\/p>\n<div class=\"contact-page\">\n<p><!-- ============ Hero ============ --><\/p>\n<div class=\"c-hero\">\n<h1>Hubungi BJF Trading Group<\/h1>\n<p>&nbsp;<\/p>\n<p class=\"c-hero-sub\">Perusahaan perangkat lunak Kanada (Oakville, Ontario) yang membangun alat arbitrase, FIX API,<br \/>\ndan trading berita untuk trader forex dan mata uang kripto profesional<br \/>\nsejak 2000. Pilih saluran yang tepat di bawah \u2014 kami biasanya membalas dalam satu<br \/>\nhari kerja.<\/p>\n<\/div>\n<p><!-- ============ Three-route grid ============ --><\/p>\n<div class=\"c-routes\">\n<div class=\"c-card\">\n<h3>Pertanyaan pra-penjualan &amp; produk<\/h3>\n<p>Belum yakin versi SharpTrader mana yang sesuai dengan modal dan strategi Anda, atau<br \/>\ningin penawaran harga untuk integrasi khusus?<\/p>\n<p><strong>Email:<\/strong> <a href=\"mailto:support@bjftradinggroup.com\">support@bjftradinggroup.com<\/a><br \/>\n<strong>Formulir:<\/strong> cantumkan <em>&#8220;Pre-sales&#8221;<\/em> di subjek.<\/p>\n<\/div>\n<div class=\"c-card\">\n<h3>Pelanggan lama \u2014 dukungan<\/h3>\n<p>Masalah lisensi, bantuan instalasi, masalah koneksi broker atau bursa,<br \/>\npertanyaan penyetelan strategi.<\/p>\n<p><strong>Email:<\/strong> <a href=\"mailto:support@bjftradinggroup.com\">support@bjftradinggroup.com<\/a><br \/>\n<strong>Zona Anggota:<\/strong> <a href=\"https:\/\/bjftradinggroup.com\/memberzone\/\">bjftradinggroup.com\/memberzone<\/a><\/p>\n<\/div>\n<div class=\"c-card\">\n<h3>Kemitraan, afiliasi, media<\/h3>\n<p>Integrasi broker, lisensi white-label, kerja sama prop firm, program<br \/>\nafiliasi, permintaan podcast &amp; media.<\/p>\n<p><strong>Email:<\/strong> <a href=\"mailto:support@bjftradinggroup.com\">support@bjftradinggroup.com<\/a> \u2014 subjek <em>&#8220;Partnership&#8221;<\/em> atau <em>&#8220;Press&#8221;<\/em><br \/>\n<strong>Afiliasi:<\/strong> <a href=\"https:\/\/bjftradinggroup.com\/affiliate-program\/\">program afiliasi<\/a><\/p>\n<\/div>\n<\/div>\n<p><!-- ============ Contact form ============ --><\/p>\n<h2>Kirimi kami surat<\/h2>\n<p>Gunakan formulir di bawah untuk pertanyaan lainnya. Kami membaca setiap pesan. Waktu<br \/>\nrespons biasanya kurang dari 24 jam pada hari kerja.<\/p>\n<div class=\"c-form-wrap\">\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f585-o8\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"585\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/id\/wp-json\/wp\/v2\/pages\/314#wpcf7-f585-o8\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"585\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.2.1\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f585-o8\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<div class=\"form-group\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Your Name *\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n\t<\/p>\n<\/div>\n<div class=\"form-group\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"E-mail *\" value=\"\" type=\"text\" name=\"your-email\" \/><\/span>\n\t<\/p>\n<\/div>\n<div class=\"form-group\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"4\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required form-control required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Your Message *\" name=\"your-message\"><\/textarea><\/span>\n\t<\/p>\n<\/div>\n\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner btn btn-primary send-message pull-right\" type=\"submit\" value=\"Send Message\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n<\/div>\n<p><!-- ============ Address + Hours ============ --><\/p>\n<h2>Alamat kami<\/h2>\n<div class=\"c-address-block\">\n<div>\n<p style=\"margin-top: 0;\"><strong>BJF Trading Group Inc.<\/strong><br \/>\n3397 Mistwell Crescent<br \/>\nOakville, ON, L6L 0A2<br \/>\nKanada<\/p>\n<p><strong>Telepon:<\/strong> <a href=\"tel:+19055995507\">+1 (905) 599-5507<\/a><br \/>\n<strong>Email:<\/strong> <a href=\"mailto:support@bjftradinggroup.com\">support@bjftradinggroup.com<\/a><\/p>\n<\/div>\n<div class=\"c-hours\">\n<p style=\"margin-top: 0;\"><strong>Jam operasional<\/strong><br \/>\nSenin \u2013 Jumat<br \/>\n9:00 \u2013 18:00 Waktu Timur (Toronto)<\/p>\n<p>Kami <strong>bukan broker<\/strong> dan tidak mengelola dana klien atau<br \/>\nakun trading. Alamat ini adalah kantor pengembangan perangkat lunak kami.<\/p>\n<\/div>\n<\/div>\n<p><!-- ============ Languages ============ --><\/p>\n<h2>Bahasa yang kami layani<\/h2>\n<div class=\"c-languages\">\n<p style=\"margin: 0 0 6px;\">Tim dukungan pelanggan kami membalas dalam bahasa:<\/p>\n<p class=\"c-lang-list\" style=\"margin: 0;\">Inggris \u00b7 Jerman \u00b7 Jepang \u00b7 Arab \u00b7 Korea \u00b7 Spanyol \u00b7 Portugis \u00b7 Indonesia \u00b7 Vietnam \u00b7 Mandarin<\/p>\n<p style=\"margin: 10px 0 0; font-size: 0.94em; color: #555;\">Silakan menulis dalam bahasa yang Anda sukai \u2014 kami akan membalas dalam bahasa yang sama.<\/p>\n<\/div>\n<p><!-- ============ FAQ (collapsible) ============ --><\/p>\n<h2>Pertanyaan yang sering diajukan<\/h2>\n<div class=\"c-faq\">\n<details>\n<summary>Seberapa cepat saya akan mendapat balasan?<\/summary>\n<p>Pertanyaan pra-penjualan dan umum biasanya dijawab dalam satu<br \/>\nhari kerja. Dukungan teknis untuk pelanggan lama biasanya mendapat<br \/>\nrespons pertama dalam beberapa jam pada hari kerja. Masalah kompleks yang memerlukan analisis<br \/>\nlog atau debugging di sisi broker mungkin memerlukan waktu lebih lama.<\/p>\n<\/details>\n<details>\n<summary>Informasi apa yang harus saya sertakan saat menghubungi dukungan?<\/summary>\n<p>Untuk penyelesaian tercepat, sertakan: nama dan versi produk<br \/>\n(misalnya, &#8220;SharpTrader Pro 5.12&#8221;), kunci lisensi atau ID order Anda, deskripsi<br \/>\nmasalah yang jelas, tangkapan layar atau file log yang relevan, serta broker<br \/>\natau bursa yang terhubung dengan Anda.<\/p>\n<\/details>\n<details>\n<summary>Apakah BJF Trading Group adalah broker?<\/summary>\n<p>Bukan. BJF Trading Group Inc. adalah perusahaan perangkat lunak. Kami mengembangkan dan melisensikan<br \/>\nalat trading algoritmik \u2014 kami bukan broker, lembaga keuangan, atau<br \/>\npenasihat investasi. Kami tidak mengeksekusi transaksi, mengelola akun klien, atau<br \/>\nmenangani dana klien.<\/p>\n<\/details>\n<details>\n<summary>Di mana lokasi BJF Trading Group?<\/summary>\n<p>Kantor kami berada di Oakville, Ontario, Kanada \u2014 3397 Mistwell Crescent,<br \/>\nL6L 0A2. Perusahaan telah beroperasi sejak 2000 dan melayani trader di<br \/>\nlebih dari 50 negara di seluruh dunia.<\/p>\n<\/details>\n<details>\n<summary>Bisakah saya menjadwalkan demo atau panggilan?<\/summary>\n<p>Ya. Untuk pertanyaan pra-penjualan yang memenuhi syarat (trader profesional, prop firm,<br \/>\nklien institusional) kami dapat mengatur demo personal SharpTrader atau<br \/>\nalat arbitrase kripto kami. Kirimkan email berisi profil trading Anda (kisaran<br \/>\nmodal, pasar, strategi yang disukai) dan kami akan mengusulkan waktunya.<\/p>\n<\/details>\n<details>\n<summary>Apakah Anda menawarkan pengembangan khusus?<\/summary>\n<p>Ya. Kami menerima proyek khusus untuk integrasi FIX API, konektivitas khusus<br \/>\nbroker, dan strategi trading privat. Pekerjaan khusus diberi harga per<br \/>\nproyek \u2014 hubungi kami dengan ringkasan kebutuhan dan kami akan membalas dengan cakupan dan harga.<\/p>\n<\/details>\n<details>\n<summary>Saya punya permintaan media \/ podcast \/ wawancara. Siapa yang harus saya hubungi?<\/summary>\n<p>Kirim email ke <a href=\"mailto:support@bjftradinggroup.com\">support@bjftradinggroup.com<\/a><br \/>\ndengan subjek &#8220;Press&#8221; atau &#8220;Interview&#8221;. Untuk topik seputar strategi<br \/>\narbitrase, sistem HFT, atau analisis eksekusi broker, pendiri kami<br \/>\n<a href=\"https:\/\/bjftradinggroup.com\/about-boris-fesenko\/\">Boris Fesenko<\/a><br \/>\nbiasanya adalah narasumber yang tepat.<\/p>\n<\/details>\n<details>\n<summary>Bagaimana cara melaporkan masalah keamanan atau kerentanan?<\/summary>\n<p>Kirim email ke <a href=\"mailto:support@bjftradinggroup.com\">support@bjftradinggroup.com<\/a><br \/>\ndengan subjek &#8220;Security&#8221;. Mohon jangan memublikasikan detail kerentanan<br \/>\nsebelum kami sempat menanggapinya.<\/p>\n<\/details>\n<\/div>\n<p><!-- ============ Next steps card ============ --><\/p>\n<div class=\"c-next-steps\">\n<h2>Sebelum menghubungi kami \u2014 Anda mungkin juga ingin<\/h2>\n<ul>\n<li>Membaca <a href=\"https:\/\/bjftradinggroup.com\/blog\/\">blog BJF<\/a> untuk ulasan mendalam tentang arbitrase dan eksekusi broker<\/li>\n<li>Mencoba <a href=\"https:\/\/bjftradinggroup.com\/product\/crypto-arbitrage-scanner-free\/\">Crypto Arbitrage Scanner<\/a> gratis<\/li>\n<li>Membandingkan <a href=\"https:\/\/bjftradinggroup.com\/product\/sharptrader-forex-crypto-arbitrage\/\">SharpTrader Pro<\/a> dan <a href=\"https:\/\/bjftradinggroup.com\/product\/sharptrader-lite\/\">SharpTrader Lite<\/a><\/li>\n<li>Membaca tentang pendiri, <a href=\"https:\/\/bjftradinggroup.com\/about-boris-fesenko\/\">Boris Fesenko<\/a>, dan latar belakang perusahaan<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<p><!-- END .contact-page --><\/p>\n<p><!-- ================================================================================ JSON-LD STRUCTURED DATA \u2014 replaces the old -polluted blocks ================================================================================ --><\/p>\n<p><script type=\"application\/ld+json\">\n{\n  \"@context\": \"https:\/\/schema.org\",\n  \"@graph\": [\n    {\n      \"@type\": \"Organization\",\n      \"@id\": \"https:\/\/bjftradinggroup.com\/#organization\",\n      \"name\": \"BJF Trading Group Inc.\",\n      \"legalName\": \"BJF Trading Group Inc.\",\n      \"url\": \"https:\/\/bjftradinggroup.com\/\",\n      \"logo\": \"https:\/\/bjftradinggroup.com\/wp-content\/uploads\/logo.png\",\n      \"email\": \"support@bjftradinggroup.com\",\n      \"telephone\": \"+1-905-599-5507\",\n      \"foundingDate\": \"2000\",\n      \"founder\": { \"@id\": \"https:\/\/bjftradinggroup.com\/about-boris-fesenko\/#person\" },\n      \"address\": {\n        \"@type\": \"PostalAddress\",\n        \"streetAddress\": \"3397 Mistwell Cres.\",\n        \"addressLocality\": \"Oakville\",\n        \"addressRegion\": \"ON\",\n        \"postalCode\": \"L6L 0A2\",\n        \"addressCountry\": \"CA\"\n      },\n      \"contactPoint\": [\n        {\n          \"@type\": \"ContactPoint\",\n          \"contactType\": \"customer support\",\n          \"email\": \"support@bjftradinggroup.com\",\n          \"telephone\": \"+1-905-599-5507\",\n          \"availableLanguage\": [\n            \"English\", \"German\", \"Japanese\", \"Arabic\", \"Korean\",\n            \"Spanish\", \"Portuguese\", \"Indonesian\", \"Vietnamese\", \"Chinese\"\n          ]\n        },\n        {\n          \"@type\": \"ContactPoint\",\n          \"contactType\": \"sales\",\n          \"email\": \"support@bjftradinggroup.com\",\n          \"availableLanguage\": [\"English\"]\n        },\n        {\n          \"@type\": \"ContactPoint\",\n          \"contactType\": \"technical support\",\n          \"email\": \"support@bjftradinggroup.com\",\n          \"availableLanguage\": [\"English\"]\n        }\n      ],\n      \"sameAs\": [\n        \"https:\/\/www.facebook.com\/bjftradinggroup\",\n        \"https:\/\/twitter.com\/BjfGroup\",\n        \"https:\/\/www.youtube.com\/@bjftradinggroup\",\n        \"https:\/\/t.me\/bjftradinggroup\",\n        \"https:\/\/instagram.com\/bjftradinggroup\"\n      ]\n    },\n    {\n      \"@type\": \"LocalBusiness\",\n      \"@id\": \"https:\/\/bjftradinggroup.com\/contact\/#localbusiness\",\n      \"name\": \"BJF Trading Group Inc.\",\n      \"parentOrganization\": { \"@id\": \"https:\/\/bjftradinggroup.com\/#organization\" },\n      \"url\": \"https:\/\/bjftradinggroup.com\/contact\/\",\n      \"telephone\": \"+1-905-599-5507\",\n      \"email\": \"support@bjftradinggroup.com\",\n      \"image\": \"https:\/\/bjftradinggroup.com\/wp-content\/uploads\/logo.png\",\n      \"priceRange\": \"$$\",\n      \"address\": {\n        \"@type\": \"PostalAddress\",\n        \"streetAddress\": \"3397 Mistwell Cres.\",\n        \"addressLocality\": \"Oakville\",\n        \"addressRegion\": \"ON\",\n        \"postalCode\": \"L6L 0A2\",\n        \"addressCountry\": \"CA\"\n      },\n      \"geo\": {\n        \"@type\": \"GeoCoordinates\",\n        \"latitude\": 43.4447,\n        \"longitude\": -79.7355\n      },\n      \"openingHoursSpecification\": [\n        {\n          \"@type\": \"OpeningHoursSpecification\",\n          \"dayOfWeek\": [\"Monday\", \"Tuesday\", \"Wednesday\", \"Thursday\", \"Friday\"],\n          \"opens\": \"09:00\",\n          \"closes\": \"18:00\"\n        }\n      ]\n    },\n    {\n      \"@type\": \"ContactPage\",\n      \"@id\": \"https:\/\/bjftradinggroup.com\/contact\/#webpage\",\n      \"url\": \"https:\/\/bjftradinggroup.com\/contact\/\",\n      \"name\": \"Contact BJF Trading Group \u2014 Support & Sales\",\n      \"description\": \"Contact BJF Trading Group Inc. (Oakville, ON, Canada) \u2014 technical support, pre-sales questions, and partnership inquiries for SharpTrader, NewsAutoTraderPro, and VIP Crypto Arbitrage.\",\n      \"about\": { \"@id\": \"https:\/\/bjftradinggroup.com\/#organization\" },\n      \"inLanguage\": \"en\"\n    },\n    {\n      \"@type\": \"FAQPage\",\n      \"@id\": \"https:\/\/bjftradinggroup.com\/contact\/#faq\",\n      \"mainEntity\": [\n        {\n          \"@type\": \"Question\",\n          \"name\": \"How fast will I get a reply from BJF Trading Group?\",\n          \"acceptedAnswer\": {\n            \"@type\": \"Answer\",\n            \"text\": \"Pre-sales and general inquiries typically get a response within 1 business day. Technical support for existing customers usually receives a first response within a few hours on weekdays. 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You can write in your preferred language and we will reply in the same language.\"\n          }\n        }\n      ]\n    }\n  ]\n}\n<\/script><\/p>","protected":false},"excerpt":{"rendered":"<p>Hubungi BJF Trading Group &nbsp; Perusahaan perangkat lunak Kanada (Oakville, Ontario) yang membangun alat arbitrase, FIX API, dan trading berita untuk trader forex dan mata uang kripto profesional sejak 2000. Pilih saluran yang tepat di bawah \u2014 kami biasanya membalas dalam satu hari kerja. Pertanyaan pra-penjualan &amp; produk Belum yakin versi SharpTrader mana yang sesuai dengan modal dan strategi Anda, atau ingin penawaran harga untuk integrasi khusus? Email: support@bjftradinggroup.com Formulir: cantumkan &#8220;Pre-sales&#8221; di subjek. Pelanggan&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"page-ai-custom.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-314","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.6 (Yoast SEO v28.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Hubungi BJF Trading Group<\/title>\n<meta name=\"description\" content=\"Hubungi BJF Trading Group Inc. (Oakville, ON, Kanada): dukungan teknis, pertanyaan pra-penjualan, dan pertanyaan kemitraan untuk SharpTrader, NewsAutoTraderPro, dan VIP Crypto Arbitrage. 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