{"id":314,"date":"2014-11-21T07:26:36","date_gmt":"2014-11-21T07:26:36","guid":{"rendered":"http:\/\/themes.laborator.co\/aurum\/tech\/?page_id=314"},"modified":"2026-10-17T22:39:03","modified_gmt":"2026-10-17T22:39:03","slug":"contacts","status":"publish","type":"page","link":"https:\/\/bjftradinggroup.com\/fr\/contacts\/","title":{"rendered":"Contactez BJF Trading Group"},"content":{"rendered":"<p><\/p>\n<div class=\"contact-page\">\n<p><!-- ============ Hero ============ --><\/p>\n<div class=\"c-hero\">\n<h1>Contactez BJF Trading Group<\/h1>\n<p>&nbsp;<\/p>\n<p class=\"c-hero-sub\">\u00c9diteur de logiciels canadien (Oakville, Ontario) qui d\u00e9veloppe depuis 2000 des outils<br \/>\nd&rsquo;arbitrage, de FIX API et de trading sur actualit\u00e9s pour les traders professionnels<br \/>\nen Forex et en cryptomonnaies. Choisissez le canal appropri\u00e9 ci-dessous \u2014 nous r\u00e9pondons<br \/>\ng\u00e9n\u00e9ralement sous un jour ouvrable.<\/p>\n<\/div>\n<p><!-- ============ Three-route grid ============ --><\/p>\n<div class=\"c-routes\">\n<div class=\"c-card\">\n<h3>Questions avant-vente &amp; produits<\/h3>\n<p>Vous ne savez pas quelle version de SharpTrader convient \u00e0 votre capital et \u00e0 votre strat\u00e9gie, ou<br \/>\nvous souhaitez un devis pour une int\u00e9gration sur mesure ?<\/p>\n<p><strong>E-mail :<\/strong> <a href=\"mailto:support@bjftradinggroup.com\">support@bjftradinggroup.com<\/a><br \/>\n<strong>Formulaire :<\/strong> indiquez <em>\u00ab Pre-sales \u00bb<\/em> dans l&rsquo;objet.<\/p>\n<\/div>\n<div class=\"c-card\">\n<h3>Clients existants \u2014 support<\/h3>\n<p>Probl\u00e8mes de licence, aide \u00e0 l&rsquo;installation, probl\u00e8mes de connexion au courtier<br \/>\nou \u00e0 l&rsquo;exchange, questions sur le r\u00e9glage des strat\u00e9gies.<\/p>\n<p><strong>E-mail :<\/strong> <a href=\"mailto:support@bjftradinggroup.com\">support@bjftradinggroup.com<\/a><br \/>\n<strong>Espace membre :<\/strong> <a href=\"https:\/\/bjftradinggroup.com\/memberzone\/\">bjftradinggroup.com\/memberzone<\/a><\/p>\n<\/div>\n<div class=\"c-card\">\n<h3>Partenariats, affili\u00e9s, presse<\/h3>\n<p>Int\u00e9grations de courtiers, licences en marque blanche, accords avec des soci\u00e9t\u00e9s de trading pour compte propre, programme<br \/>\nd&rsquo;affiliation, demandes de podcasts &amp; de presse.<\/p>\n<p><strong>E-mail :<\/strong> <a href=\"mailto:support@bjftradinggroup.com\">support@bjftradinggroup.com<\/a> \u2014 objet <em>\u00ab Partnership \u00bb<\/em> ou <em>\u00ab Press \u00bb<\/em><br \/>\n<strong>Affili\u00e9s :<\/strong> <a href=\"https:\/\/bjftradinggroup.com\/affiliate-program\/\">programme d&rsquo;affiliation<\/a><\/p>\n<\/div>\n<\/div>\n<p><!-- ============ Contact form ============ --><\/p>\n<h2>\u00c9crivez-nous<\/h2>\n<p>Utilisez le formulaire ci-dessous pour toute autre demande. Nous lisons chaque message. Le d\u00e9lai<br \/>\nde r\u00e9ponse habituel est inf\u00e9rieur \u00e0 24 heures les jours ouvrables.<\/p>\n<div class=\"c-form-wrap\">\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f585-o12\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"585\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/fr\/wp-json\/wp\/v2\/pages\/314#wpcf7-f585-o12\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"585\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.2.2\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f585-o12\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<div class=\"form-group\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Your Name *\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n\t<\/p>\n<\/div>\n<div class=\"form-group\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"E-mail *\" value=\"\" type=\"text\" name=\"your-email\" \/><\/span>\n\t<\/p>\n<\/div>\n<div class=\"form-group\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"4\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required form-control required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Your Message *\" name=\"your-message\"><\/textarea><\/span>\n\t<\/p>\n<\/div>\n\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner btn btn-primary send-message pull-right\" type=\"submit\" value=\"Send Message\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n<\/div>\n<p><!-- ============ Address + Hours ============ --><\/p>\n<h2>Notre adresse<\/h2>\n<div class=\"c-address-block\">\n<div>\n<p style=\"margin-top: 0;\"><strong>BJF Trading Group Inc.<\/strong><br \/>\n3397 Mistwell Crescent<br \/>\nOakville, ON, L6L 0A2<br \/>\nCanada<\/p>\n<p><strong>T\u00e9l\u00e9phone :<\/strong> <a href=\"tel:+19055995507\">+1 (905) 599-5507<\/a><br \/>\n<strong>E-mail :<\/strong> <a href=\"mailto:support@bjftradinggroup.com\">support@bjftradinggroup.com<\/a><\/p>\n<\/div>\n<div class=\"c-hours\">\n<p style=\"margin-top: 0;\"><strong>Horaires d&rsquo;ouverture<\/strong><br \/>\nDu lundi au vendredi<br \/>\n9h00 \u2013 18h00, heure de l&rsquo;Est (Toronto)<\/p>\n<p>Nous ne sommes <strong>pas un courtier<\/strong> et ne g\u00e9rons ni fonds de clients ni<br \/>\ncomptes de trading. Cette adresse est celle de notre bureau de d\u00e9veloppement logiciel.<\/p>\n<\/div>\n<\/div>\n<p><!-- ============ Languages ============ --><\/p>\n<h2>Langues prises en charge<\/h2>\n<div class=\"c-languages\">\n<p style=\"margin: 0 0 6px;\">Notre \u00e9quipe de support client r\u00e9pond en :<\/p>\n<p class=\"c-lang-list\" style=\"margin: 0;\">anglais \u00b7 allemand \u00b7 japonais \u00b7 arabe \u00b7 cor\u00e9en \u00b7 espagnol \u00b7 portugais \u00b7 indon\u00e9sien \u00b7 vietnamien \u00b7 chinois<\/p>\n<p style=\"margin: 10px 0 0; font-size: 0.94em; color: #555;\">\u00c9crivez dans la langue de votre choix \u2014 nous vous r\u00e9pondrons dans la m\u00eame langue.<\/p>\n<\/div>\n<p><!-- ============ FAQ (collapsible) ============ --><\/p>\n<h2>Questions fr\u00e9quentes<\/h2>\n<div class=\"c-faq\">\n<details>\n<summary>Dans quel d\u00e9lai vais-je recevoir une r\u00e9ponse ?<\/summary>\n<p>Les demandes avant-vente et g\u00e9n\u00e9rales re\u00e7oivent g\u00e9n\u00e9ralement une r\u00e9ponse sous un<br \/>\njour ouvrable. Le support technique pour les clients existants apporte g\u00e9n\u00e9ralement une<br \/>\npremi\u00e8re r\u00e9ponse en quelques heures en semaine. Les probl\u00e8mes complexes n\u00e9cessitant une analyse<br \/>\ndes journaux ou un d\u00e9bogage c\u00f4t\u00e9 courtier peuvent prendre plus de temps.<\/p>\n<\/details>\n<details>\n<summary>Quelles informations dois-je fournir en contactant le support ?<\/summary>\n<p>Pour une r\u00e9solution plus rapide, indiquez : le nom et la version du produit<br \/>\n(par ex. \u00ab SharpTrader Pro 5.12 \u00bb), votre cl\u00e9 de licence ou num\u00e9ro de commande, une<br \/>\ndescription claire du probl\u00e8me, les captures d&rsquo;\u00e9cran ou fichiers journaux pertinents, ainsi que le courtier<br \/>\nou l&rsquo;exchange auquel vous \u00eates connect\u00e9.<\/p>\n<\/details>\n<details>\n<summary>BJF Trading Group est-il un courtier ?<\/summary>\n<p>Non. BJF Trading Group Inc. est un \u00e9diteur de logiciels. Nous d\u00e9veloppons et conc\u00e9dons sous licence<br \/>\ndes outils de trading algorithmique \u2014 nous ne sommes ni un courtier, ni une institution financi\u00e8re, ni un<br \/>\nconseiller en investissement. Nous n&rsquo;ex\u00e9cutons pas de transactions, ne g\u00e9rons pas de comptes clients et ne<br \/>\nd\u00e9tenons pas de fonds de clients.<\/p>\n<\/details>\n<details>\n<summary>O\u00f9 se trouve BJF Trading Group ?<\/summary>\n<p>Notre bureau est situ\u00e9 \u00e0 Oakville, Ontario, Canada \u2014 3397 Mistwell Crescent,<br \/>\nL6L 0A2. La soci\u00e9t\u00e9 est en activit\u00e9 depuis 2000 et sert des traders dans<br \/>\nplus de 50 pays \u00e0 travers le monde.<\/p>\n<\/details>\n<details>\n<summary>Puis-je planifier une d\u00e9monstration ou un appel ?<\/summary>\n<p>Oui. Pour les demandes avant-vente qualifi\u00e9es (traders professionnels, soci\u00e9t\u00e9s de trading pour compte propre,<br \/>\nclients institutionnels), nous pouvons organiser une d\u00e9monstration personnalis\u00e9e de SharpTrader ou<br \/>\nde nos outils d&rsquo;arbitrage crypto. Envoyez-nous par e-mail votre profil de trading (fourchette<br \/>\nde capital, march\u00e9s, strat\u00e9gies pr\u00e9f\u00e9r\u00e9es) et nous vous proposerons des cr\u00e9neaux.<\/p>\n<\/details>\n<details>\n<summary>Proposez-vous du d\u00e9veloppement sur mesure ?<\/summary>\n<p>Oui. Nous r\u00e9alisons des projets sur mesure d&rsquo;int\u00e9grations FIX API, de connectivit\u00e9 sp\u00e9cifique<br \/>\n\u00e0 un courtier et de strat\u00e9gies de trading priv\u00e9es. Le travail sur mesure fait l&rsquo;objet d&rsquo;un devis par<br \/>\nprojet \u2014 contactez-nous avec un cahier des charges et nous vous r\u00e9pondrons avec le p\u00e9rim\u00e8tre et le tarif.<\/p>\n<\/details>\n<details>\n<summary>J&rsquo;ai une demande de presse \/ podcast \/ interview. Qui dois-je contacter ?<\/summary>\n<p>\u00c9crivez \u00e0 <a href=\"mailto:support@bjftradinggroup.com\">support@bjftradinggroup.com<\/a><br \/>\navec l&rsquo;objet \u00ab Press \u00bb ou \u00ab Interview \u00bb. Pour les sujets portant sur la strat\u00e9gie<br \/>\nd&rsquo;arbitrage, les syst\u00e8mes HFT ou l&rsquo;analyse de l&rsquo;ex\u00e9cution des courtiers, notre fondateur<br \/>\n<a href=\"https:\/\/bjftradinggroup.com\/about-boris-fesenko\/\">Boris Fesenko<\/a><br \/>\nest g\u00e9n\u00e9ralement l&rsquo;interlocuteur appropri\u00e9.<\/p>\n<\/details>\n<details>\n<summary>Comment signaler un probl\u00e8me de s\u00e9curit\u00e9 ou une vuln\u00e9rabilit\u00e9 ?<\/summary>\n<p>\u00c9crivez \u00e0 <a href=\"mailto:support@bjftradinggroup.com\">support@bjftradinggroup.com<\/a><br \/>\navec l&rsquo;objet \u00ab Security \u00bb. Merci de ne pas publier les d\u00e9tails de la vuln\u00e9rabilit\u00e9<br \/>\navant que nous ayons eu la possibilit\u00e9 de r\u00e9pondre.<\/p>\n<\/details>\n<\/div>\n<p><!-- ============ Next steps card ============ --><\/p>\n<div class=\"c-next-steps\">\n<h2>Avant de nous contacter \u2014 vous pourriez aussi vouloir<\/h2>\n<ul>\n<li>Lire le <a href=\"https:\/\/bjftradinggroup.com\/blog\/\">blog BJF<\/a> pour des analyses approfondies sur l&rsquo;arbitrage et l&rsquo;ex\u00e9cution des courtiers<\/li>\n<li>Essayer le <a href=\"https:\/\/bjftradinggroup.com\/product\/crypto-arbitrage-scanner-free\/\">Crypto Arbitrage Scanner<\/a> gratuit<\/li>\n<li>Comparer <a href=\"https:\/\/bjftradinggroup.com\/product\/sharptrader-forex-crypto-arbitrage\/\">SharpTrader Pro<\/a> et <a href=\"https:\/\/bjftradinggroup.com\/product\/sharptrader-lite\/\">SharpTrader Lite<\/a><\/li>\n<li>En savoir plus sur le fondateur, <a href=\"https:\/\/bjftradinggroup.com\/about-boris-fesenko\/\">Boris Fesenko<\/a>, et sur l&rsquo;historique de la soci\u00e9t\u00e9<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<p><!-- END .contact-page --><\/p>\n<p><!-- ================================================================================ JSON-LD STRUCTURED DATA \u2014 replaces the old -polluted blocks ================================================================================ --><\/p>\n<p><script type=\"application\/ld+json\">\n{\n  \"@context\": \"https:\/\/schema.org\",\n  \"@graph\": [\n    {\n      \"@type\": \"Organization\",\n      \"@id\": \"https:\/\/bjftradinggroup.com\/#organization\",\n      \"name\": \"BJF Trading Group Inc.\",\n      \"legalName\": \"BJF Trading Group Inc.\",\n      \"url\": \"https:\/\/bjftradinggroup.com\/\",\n      \"logo\": \"https:\/\/bjftradinggroup.com\/wp-content\/uploads\/logo.png\",\n      \"email\": \"support@bjftradinggroup.com\",\n      \"telephone\": \"+1-905-599-5507\",\n      \"foundingDate\": \"2000\",\n      \"founder\": {\n        \"@id\": 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Les probl\u00e8mes complexes n\u00e9cessitant une analyse des journaux ou un d\u00e9bogage c\u00f4t\u00e9 courtier peuvent prendre plus de temps.\"\n          }\n        },\n        {\n          \"@type\": \"Question\",\n          \"name\": \"Quelles informations dois-je fournir en contactant le support BJF ?\",\n          \"acceptedAnswer\": {\n            \"@type\": \"Answer\",\n            \"text\": \"Indiquez le nom et la version du produit (par ex. SharpTrader Pro 5.12), votre cl\u00e9 de licence ou num\u00e9ro de commande, une description claire du probl\u00e8me, les captures d'\u00e9cran ou fichiers journaux pertinents, ainsi que le courtier ou l'exchange auquel vous \u00eates connect\u00e9.\"\n          }\n        },\n        {\n          \"@type\": \"Question\",\n          \"name\": \"BJF Trading Group est-il un courtier ?\",\n          \"acceptedAnswer\": {\n            \"@type\": \"Answer\",\n            \"text\": \"Non. BJF Trading Group Inc. est un \u00e9diteur de logiciels. Nous d\u00e9veloppons et conc\u00e9dons sous licence des outils de trading algorithmique. Nous ne sommes ni un courtier, ni une institution financi\u00e8re, ni un conseiller en investissement. Nous n'ex\u00e9cutons pas de transactions, ne g\u00e9rons pas de comptes clients et ne d\u00e9tenons pas de fonds de clients.\"\n          }\n        },\n        {\n          \"@type\": \"Question\",\n          \"name\": \"O\u00f9 se trouve BJF Trading Group ?\",\n          \"acceptedAnswer\": {\n            \"@type\": \"Answer\",\n            \"text\": \"Notre bureau est situ\u00e9 \u00e0 Oakville, Ontario, Canada \u2014 3397 Mistwell Crescent, L6L 0A2. La soci\u00e9t\u00e9 est en activit\u00e9 depuis 2000 et sert des traders dans plus de 50 pays \u00e0 travers le monde.\"\n          }\n        },\n        {\n          \"@type\": \"Question\",\n          \"name\": \"Puis-je planifier une d\u00e9monstration ou un appel avec BJF Trading Group ?\",\n          \"acceptedAnswer\": {\n            \"@type\": \"Answer\",\n            \"text\": \"Oui. Pour les demandes avant-vente qualifi\u00e9es (traders professionnels, soci\u00e9t\u00e9s de trading pour compte propre, clients institutionnels), nous pouvons organiser une d\u00e9monstration personnalis\u00e9e de SharpTrader ou de nos outils d'arbitrage crypto. Envoyez-nous par e-mail votre profil de trading (fourchette de capital, march\u00e9s, strat\u00e9gies pr\u00e9f\u00e9r\u00e9es) et nous vous proposerons des cr\u00e9neaux.\"\n          }\n        },\n        {\n          \"@type\": \"Question\",\n          \"name\": \"BJF Trading Group propose-t-il du d\u00e9veloppement sur mesure ?\",\n          \"acceptedAnswer\": {\n            \"@type\": \"Answer\",\n            \"text\": \"Oui. Nous r\u00e9alisons des projets sur mesure d'int\u00e9grations FIX API, de connectivit\u00e9 sp\u00e9cifique \u00e0 un courtier et de strat\u00e9gies de trading priv\u00e9es. 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Vous pouvez \u00e9crire dans la langue de votre choix et nous vous r\u00e9pondrons dans la m\u00eame langue.\"\n          }\n        }\n      ]\n    }\n  ]\n}\n<\/script><\/p>","protected":false},"excerpt":{"rendered":"<p>Contactez BJF Trading Group &nbsp; \u00c9diteur de logiciels canadien (Oakville, Ontario) qui d\u00e9veloppe depuis 2000 des outils d&rsquo;arbitrage, de FIX API et de trading sur actualit\u00e9s pour les traders professionnels en Forex et en cryptomonnaies. Choisissez le canal appropri\u00e9 ci-dessous \u2014 nous r\u00e9pondons g\u00e9n\u00e9ralement sous un jour ouvrable. Questions avant-vente &amp; produits Vous ne savez pas quelle version de SharpTrader convient \u00e0 votre capital et \u00e0 votre strat\u00e9gie, ou vous souhaitez un devis pour une&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"page-ai-custom.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-314","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.7 (Yoast SEO v28.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Contacter BJF Trading Group \u2014 Support et ventes<\/title>\n<meta name=\"description\" content=\"Contactez BJF Trading Group Inc. 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