{"id":9694,"date":"2025-09-30T06:16:43","date_gmt":"2025-09-30T06:16:43","guid":{"rendered":"https:\/\/bjftradinggroup.com\/all_helpie_faq_page\/"},"modified":"2025-09-30T06:16:43","modified_gmt":"2025-09-30T06:16:43","slug":"all_helpie_faq_page","status":"publish","type":"page","link":"https:\/\/bjftradinggroup.com\/de\/all_helpie_faq_page\/","title":{"rendered":"All FAQs (Helpie FAQ)"},"content":{"rendered":"<p>Sample of All FAQs (Helpie FAQ)<\/p>\n<section id='' \n                class='helpie-faq accordions faq-toggle open-first' \n                data-collection='' \n                data-pagination='0' \n                data-search='0' \n                data-pagination-enabled='0'\n                role='region'\n                aria-label='FAQ Section'\n                aria-live='polite'><h3 class=\"collection-title\">Helpie FAQ<\/h3><form class=\"search\" onSubmit=\"return false;\"><div class=\"search__wrapper\"><input type=\"text\" class=\"search__input\" aria-label=\"Search\" role=\"searchbox\" placeholder=\"Search FAQ\"><span class=\"search__icon\"><svg class=\"svg-icon--search\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 22 22\">\r\n                        <g fill=\"none\" stroke=\"#171717\">\r\n                            <path stroke-linecap=\"square\" stroke-width=\"2\" d=\"M18.5 18.3l-5.4-5.4\"\/>\r\n                            <circle cx=\"8\" cy=\"8\" r=\"7\" stroke-width=\"2\"\/>\r\n                        <\/g>\r\n                    <\/svg><\/span><\/div><div class=\"search__message\"><\/div><\/form><article class=\"accordion \"><div class='helpie-faq-row'><div class='helpie-faq-col helpie-faq-col-12' ><ul><li class=\"accordion__item \"><div class=\"accordion__header \" \r\n                id=\"accordion-header-post-12856\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-12856\"\r\n                data-id=\"post-12856\" \r\n                data-item=\"hfaq-post-12856\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">How do I get support?<\/div><\/div><div id=\"accordion-content-post-12856\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-12856\"\r\n                style=\"background:transparent;\"><p>Standard email ticket support \u2014 typical response 1\u20132h.<\/p>\n<\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" \r\n                id=\"accordion-header-post-12855\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-12855\"\r\n                data-id=\"post-12855\" \r\n                data-item=\"hfaq-post-12855\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">Is there a demo\/trial?<\/div><\/div><div id=\"accordion-content-post-12855\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-12855\"\r\n                style=\"background:transparent;\"><p>Yes, you can test the program completely free for 14 days, after which you can decide whether it suits you.<\/p>\n<\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" \r\n                id=\"accordion-header-post-12853\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-12853\"\r\n                data-id=\"post-12853\" \r\n                data-item=\"hfaq-post-12853\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">What platforms is SharpTrader Lite compatible with?<\/div><\/div><div id=\"accordion-content-post-12853\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-12853\"\r\n                style=\"background:transparent;\"><p>cTrader (native), FIX API (direct), EASYFIX-bridged for different retail Forex platforms (via bridge plugin), and JForex (via <a href=\"\/product\/jbridge\/\">JBridge add-on<\/a>, sold separately).<\/p>\n<\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" \r\n                id=\"accordion-header-post-12848\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-12848\"\r\n                data-id=\"post-12848\" \r\n                data-item=\"hfaq-post-12848\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">Which brokers work best with SharpTrader Lite?<\/div><\/div><div id=\"accordion-content-post-12848\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-12848\"\r\n                style=\"background:transparent;\"><p>It is very difficult to determine which broker is working well at any given time, so in the article, the strategy should first be tested with a small capital on a broker. After that, the capital can be gradually increased while still using small lot sizes.<\/p>\n<p>There is also a <a href=\"\/forex-arbitrage-brokers\/\">list of recommended brokers for arbitrage trading.<\/a><\/p>\n<\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" \r\n                id=\"accordion-header-post-12847\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-12847\"\r\n                data-id=\"post-12847\" \r\n                data-item=\"hfaq-post-12847\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">Does Lite include masking strategies like Phantom Drift?<\/div><\/div><div id=\"accordion-content-post-12847\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-12847\"\r\n                style=\"background:transparent;\"><p>No \u2014 Phantom Drift and Hybrid Masking are not included by default and can be purchased separately for $1,400.<\/p>\n<\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" \r\n                id=\"accordion-header-post-12846\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-12846\"\r\n                data-id=\"post-12846\" \r\n                data-item=\"hfaq-post-12846\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">What is the minimum capital to run SharpTrader Lite?<\/div><\/div><div id=\"accordion-content-post-12846\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-12846\"\r\n                style=\"background:transparent;\"><p>We recommend $1,000 minimum for crypto hedge arbitrage, $500 for forex lock arbitrage. Latency arbitrage on forex requires at least $100<\/p>\n<\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" \r\n                id=\"accordion-header-post-12845\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-12845\"\r\n                data-id=\"post-12845\" \r\n                data-item=\"hfaq-post-12845\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">Can I upgrade from Lite to Pro later?<\/div><\/div><div id=\"accordion-content-post-12845\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-12845\"\r\n                style=\"background:transparent;\"><p>Yes \u2014 at any time, for the price difference ($1395). Your settings and license carry over.<\/p>\n<\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" \r\n                id=\"accordion-header-post-12843\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-12843\"\r\n                data-id=\"post-12843\" \r\n                data-item=\"hfaq-post-12843\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">What is the difference between SharpTrader Pro and Lite?<\/div><\/div><div id=\"accordion-content-post-12843\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-12843\"\r\n                style=\"background:transparent;\"><p>SharpTrader Lite includes two built-in strategies by default: Latency (1-Leg), which works well in the crypto market, and LockCL2, which works well in the Forex market.<\/p>\n<p>However, compared to SharPTrader Pro, the Lite version lacks the charting module, which allows users to build charts and apply indicators. It also does not include the full set of indicators, the coding module for creating custom strategies based on standard or custom indicators, or the manual trading module, which allows traders to analyze the market using indicators and place orders manually through the platform.<\/p>\n<\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" \r\n                id=\"accordion-header-post-12819\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-12819\"\r\n                data-id=\"post-12819\" \r\n                data-item=\"hfaq-post-12819\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">Do I need a VPS?<\/div><\/div><div id=\"accordion-content-post-12819\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-12819\"\r\n                style=\"background:transparent;\"><p>For latency arbitrage \u2014 yes, ideally co-located at LD4, NY4, or TY3. BJF can provide a managed VPS. For low-toxicity strategies (pair trading, statistical arbitrage), a standard $60\/month VPS is sufficient.<\/p>\n<\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" \r\n                id=\"accordion-header-post-12821\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-12821\"\r\n                data-id=\"post-12821\" \r\n                data-item=\"hfaq-post-12821\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">Is there a refund policy?<\/div><\/div><div id=\"accordion-content-post-12821\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-12821\"\r\n                style=\"background:transparent;\"><p>You can test the software at no cost and decide whether SharpTrader Pro is suitable for you.<\/p>\n<\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" \r\n                id=\"accordion-header-post-12820\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-12820\"\r\n                data-id=\"post-12820\" \r\n                data-item=\"hfaq-post-12820\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">What happens after I buy?<\/div><\/div><div id=\"accordion-content-post-12820\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-12820\"\r\n                style=\"background:transparent;\"><p>You receive a license key and installer within 1 hour (business hours). Setup assistance is included. A senior BJF engineer will help you to install and adjust software via RDP access to your VPS or Supremo Control.<\/p>\n<\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" \r\n                id=\"accordion-header-post-12818\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-12818\"\r\n                data-id=\"post-12818\" \r\n                data-item=\"hfaq-post-12818\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">What is Phantom Drift strategy?<\/div><\/div><div id=\"accordion-content-post-12818\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-12818\"\r\n                style=\"background:transparent;\"><p>Phantom Drift is a proprietary behavioral-masking technique that disguises arbitrage signals from broker anti-arbitrage plugins (virtual dealer, execution filters). It combines hybrid martingale logic with lock arbitrage triggers. Full details at \/latency-arbitrage\/#masking.<\/p>\n<\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" \r\n                id=\"accordion-header-post-12817\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-12817\"\r\n                data-id=\"post-12817\" \r\n                data-item=\"hfaq-post-12817\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">How much does SharpTrader Pro cost?<\/div><\/div><div id=\"accordion-content-post-12817\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-12817\"\r\n                style=\"background:transparent;\"><p>$1,497.50 one-time license (regular $2,995 \u2014 50% off). One license covers one trading server. Additional licenses available.<\/p>\n<\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" \r\n                id=\"accordion-header-post-12812\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-12812\"\r\n                data-id=\"post-12812\" \r\n                data-item=\"hfaq-post-12812\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">Which cryptocurrency exchanges does it support?<\/div><\/div><div id=\"accordion-content-post-12812\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-12812\"\r\n                style=\"background:transparent;\"><p>50+ exchanges including Binance (Spot + USDT Futures), Bybit, Bitfinex, Kraken, KuCoin, OKX, Gate.io, Crypto.com, Poloniex, and Huobi.<\/p>\n<\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" \r\n                id=\"accordion-header-post-12811\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-12811\"\r\n                data-id=\"post-12811\" \r\n                data-item=\"hfaq-post-12811\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">Toggle Title<\/div><\/div><div id=\"accordion-content-post-12811\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-12811\"\r\n                style=\"background:transparent;\"><p>Toggle Content<\/p>\n<\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" \r\n                id=\"accordion-header-post-12810\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-12810\"\r\n                data-id=\"post-12810\" \r\n                data-item=\"hfaq-post-12810\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">Which brokers does SharpTrader Pro support?<\/div><\/div><div id=\"accordion-content-post-12810\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-12810\"\r\n                style=\"background:transparent;\"><p>60+ FIX API brokers, including Pepperstone, IC Markets, Tickmill, Axi, FP Markets, and others. Full compatibility list at <a href=\"\/forex-arbitrage-brokers\/.\">Forex Arbitrage Brokers<\/a><\/p>\n<\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" \r\n                id=\"accordion-header-post-12809\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-12809\"\r\n                data-id=\"post-12809\" \r\n                data-item=\"hfaq-post-12809\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">Is SharpTrader Pro suitable for beginners?<\/div><\/div><div id=\"accordion-content-post-12809\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-12809\"\r\n                style=\"background:transparent;\"><p>No \u2014 Pro is designed for experienced traders with at least $3,000 of capital and basic knowledge of FIX API \/ cTrader brokers. For beginners, start with the SharpTrader Lite.<\/p>\n<\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" \r\n                id=\"accordion-header-post-12807\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-12807\"\r\n                data-id=\"post-12807\" \r\n                data-item=\"hfaq-post-12807\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">What is SharpTrader Pro?<\/div><\/div><div id=\"accordion-content-post-12807\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-12807\"\r\n                style=\"background:transparent;\"><p>SharpTrader Pro is a professional multi-strategy arbitrage trading terminal for forex and cryptocurrency markets. It supports latency arbitrage, lock arbitrage, hedge arbitrage, Phantom Drift, pair trading, and other strategies in one platform. Developed by BJF Trading Group in Ontario, Canada since 2000.<\/p>\n<\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" \r\n                id=\"accordion-header-post-9693\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-9693\"\r\n                data-id=\"post-9693\" \r\n                data-item=\"hfaq-post-9693\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">Simple FAQ - 2<\/div><\/div><div id=\"accordion-content-post-9693\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-9693\"\r\n                style=\"background:transparent;\"><p>Simple FAQ Content &#8211; 2<\/p>\n<\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" \r\n                id=\"accordion-header-post-9692\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-9692\"\r\n                data-id=\"post-9692\" \r\n                data-item=\"hfaq-post-9692\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">Simple FAQ<\/div><\/div><div id=\"accordion-content-post-9692\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-9692\"\r\n                style=\"background:transparent;\"><p>Simple FAQ Content<\/p>\n<\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" \r\n                id=\"accordion-header-post-9690\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-9690\"\r\n                data-id=\"post-9690\" \r\n                data-item=\"hfaq-post-9690\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">Your First FAQ Question<\/div><\/div><div id=\"accordion-content-post-9690\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-9690\"\r\n                style=\"background:transparent;\"><p>Your relevent FAQ answer.<\/p>\n<\/div><\/li><\/ul><\/div><\/div><\/article><\/section>\n","protected":false},"excerpt":{"rendered":"<p>Sample of All FAQs (Helpie FAQ)<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-9694","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - 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