{"id":314,"date":"2014-11-21T07:26:36","date_gmt":"2014-11-21T07:26:36","guid":{"rendered":"http:\/\/themes.laborator.co\/aurum\/tech\/?page_id=314"},"modified":"2026-09-25T15:46:18","modified_gmt":"2026-09-25T15:46:18","slug":"contacts","status":"publish","type":"page","link":"https:\/\/bjftradinggroup.com\/de\/contacts\/","title":{"rendered":"Kontakt zu BJF Trading Group"},"content":{"rendered":"<p><\/p>\n<div class=\"contact-page\">\n<p><!-- ============ Hero ============ --><\/p>\n<div class=\"c-hero\">\n<h1>Kontakt zu BJF Trading Group<\/h1>\n<p>&nbsp;<\/p>\n<p class=\"c-hero-sub\">Kanadisches Softwareunternehmen (Oakville, Ontario), das seit 2000 Arbitrage-, FIX-API-<br \/>\nund News-Trading-Tools f\u00fcr professionelle Forex- und Kryptow\u00e4hrungs-Trader entwickelt.<br \/>\nW\u00e4hlen Sie unten den passenden Kanal \u2013 in der Regel antworten wir innerhalb eines<br \/>\nWerktags.<\/p>\n<\/div>\n<p><!-- ============ Three-route grid ============ --><\/p>\n<div class=\"c-routes\">\n<div class=\"c-card\">\n<h3>Fragen vor dem Kauf &amp; zu Produkten<\/h3>\n<p>Sie sind unsicher, welche SharpTrader-Version zu Ihrem Kapital und Ihrer Strategie passt, oder<br \/>\nm\u00f6chten ein Angebot f\u00fcr eine individuelle Integration?<\/p>\n<p><strong>E-Mail:<\/strong> <a href=\"mailto:support@bjftradinggroup.com\">support@bjftradinggroup.com<\/a><br \/>\n<strong>Formular:<\/strong> Geben Sie <em>&#8222;Pre-sales&#8220;<\/em> im Betreff an.<\/p>\n<\/div>\n<div class=\"c-card\">\n<h3>Bestandskunden \u2013 Support<\/h3>\n<p>Lizenzprobleme, Hilfe bei der Installation, Probleme mit der Broker- oder B\u00f6rsenverbindung,<br \/>\nFragen zur Strategieeinstellung.<\/p>\n<p><strong>E-Mail:<\/strong> <a href=\"mailto:support@bjftradinggroup.com\">support@bjftradinggroup.com<\/a><br \/>\n<strong>Member Zone:<\/strong> <a href=\"https:\/\/bjftradinggroup.com\/memberzone\/\">bjftradinggroup.com\/memberzone<\/a><\/p>\n<\/div>\n<div class=\"c-card\">\n<h3>Partnerschaften, Affiliates, Presse<\/h3>\n<p>Broker-Integrationen, White-Label-Lizenzierung, Kooperationen mit Prop-Firmen, Affiliate-<br \/>\nProgramm, Podcast- &amp; Presseanfragen.<\/p>\n<p><strong>E-Mail:<\/strong> <a href=\"mailto:support@bjftradinggroup.com\">support@bjftradinggroup.com<\/a> \u2013 Betreff <em>&#8222;Partnership&#8220;<\/em> oder <em>&#8222;Press&#8220;<\/em><br \/>\n<strong>Affiliates:<\/strong> <a href=\"https:\/\/bjftradinggroup.com\/affiliate-program\/\">Affiliate-Programm<\/a><\/p>\n<\/div>\n<\/div>\n<p><!-- ============ Contact form ============ --><\/p>\n<h2>Schreiben Sie uns<\/h2>\n<p>Nutzen Sie das untenstehende Formular f\u00fcr alle anderen Anfragen. Wir lesen jede Nachricht. Die \u00fcbliche<br \/>\nAntwortzeit liegt an Werktagen unter 24 Stunden.<\/p>\n<div class=\"c-form-wrap\">\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f585-o2\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"585\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/de\/wp-json\/wp\/v2\/pages\/314#wpcf7-f585-o2\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"585\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.2.2\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f585-o2\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<div class=\"form-group\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Your Name *\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n\t<\/p>\n<\/div>\n<div class=\"form-group\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"E-mail *\" value=\"\" type=\"text\" name=\"your-email\" \/><\/span>\n\t<\/p>\n<\/div>\n<div class=\"form-group\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"4\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required form-control required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Your Message *\" name=\"your-message\"><\/textarea><\/span>\n\t<\/p>\n<\/div>\n\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner btn btn-primary send-message pull-right\" type=\"submit\" value=\"Send Message\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n<\/div>\n<p><!-- ============ Address + Hours ============ --><\/p>\n<h2>Unsere Adresse<\/h2>\n<div class=\"c-address-block\">\n<div>\n<p style=\"margin-top: 0;\"><strong>BJF Trading Group Inc.<\/strong><br \/>\n3397 Mistwell Crescent<br \/>\nOakville, ON, L6L 0A2<br \/>\nKanada<\/p>\n<p><strong>Telefon:<\/strong> <a href=\"tel:+19055995507\">+1 (905) 599-5507<\/a><br \/>\n<strong>E-Mail:<\/strong> <a href=\"mailto:support@bjftradinggroup.com\">support@bjftradinggroup.com<\/a><\/p>\n<\/div>\n<div class=\"c-hours\">\n<p style=\"margin-top: 0;\"><strong>Gesch\u00e4ftszeiten<\/strong><br \/>\nMontag \u2013 Freitag<br \/>\n9:00 \u2013 18:00 Uhr Eastern Time (Toronto)<\/p>\n<p>Wir sind <strong>kein Broker<\/strong> und verwalten weder Kundengelder noch<br \/>\nHandelskonten. Diese Adresse ist unser B\u00fcro f\u00fcr Softwareentwicklung.<\/p>\n<\/div>\n<\/div>\n<p><!-- ============ Languages ============ --><\/p>\n<h2>Unterst\u00fctzte Sprachen<\/h2>\n<div class=\"c-languages\">\n<p style=\"margin: 0 0 6px;\">Unser Kundensupport antwortet auf:<\/p>\n<p class=\"c-lang-list\" style=\"margin: 0;\">Englisch \u00b7 Deutsch \u00b7 Japanisch \u00b7 Arabisch \u00b7 Koreanisch \u00b7 Spanisch \u00b7 Portugiesisch \u00b7 Indonesisch \u00b7 Vietnamesisch \u00b7 Chinesisch<\/p>\n<p style=\"margin: 10px 0 0; font-size: 0.94em; color: #555;\">Schreiben Sie in der Sprache Ihrer Wahl \u2013 wir antworten in derselben Sprache.<\/p>\n<\/div>\n<p><!-- ============ FAQ (collapsible) ============ --><\/p>\n<h2>H\u00e4ufig gestellte Fragen<\/h2>\n<div class=\"c-faq\">\n<details>\n<summary>Wie schnell erhalte ich eine Antwort?<\/summary>\n<p>Fragen vor dem Kauf und allgemeine Anfragen werden in der Regel innerhalb eines<br \/>\nWerktags beantwortet. Technischer Support f\u00fcr Bestandskunden gibt an Wochentagen meist<br \/>\ninnerhalb weniger Stunden eine erste Antwort. Komplexe F\u00e4lle, die eine Log-Analyse<br \/>\noder Fehlersuche auf Broker-Seite erfordern, k\u00f6nnen l\u00e4nger dauern.<\/p>\n<\/details>\n<details>\n<summary>Welche Informationen sollte ich bei einer Support-Anfrage angeben?<\/summary>\n<p>F\u00fcr die schnellste L\u00f6sung geben Sie bitte an: Produktname und Version<br \/>\n(z. B. &#8222;SharpTrader Pro 5.12&#8220;), Ihren Lizenzschl\u00fcssel oder Ihre Bestellnummer, eine klare<br \/>\nBeschreibung des Problems, relevante Screenshots oder Log-Dateien sowie den Broker<br \/>\noder die B\u00f6rse, mit dem bzw. der Sie verbunden sind.<\/p>\n<\/details>\n<details>\n<summary>Ist BJF Trading Group ein Broker?<\/summary>\n<p>Nein. BJF Trading Group Inc. ist ein Softwareunternehmen. Wir entwickeln und lizenzieren<br \/>\nTools f\u00fcr algorithmisches Trading \u2013 wir sind weder Broker noch Finanzinstitut oder<br \/>\nAnlageberater. Wir f\u00fchren keine Trades aus, verwalten keine Kundenkonten und<br \/>\nverwahren keine Kundengelder.<\/p>\n<\/details>\n<details>\n<summary>Wo befindet sich BJF Trading Group?<\/summary>\n<p>Unser B\u00fcro befindet sich in Oakville, Ontario, Kanada \u2013 3397 Mistwell Crescent,<br \/>\nL6L 0A2. Das Unternehmen ist seit 2000 t\u00e4tig und betreut Trader in<br \/>\n\u00fcber 50 L\u00e4ndern weltweit.<\/p>\n<\/details>\n<details>\n<summary>Kann ich eine Demo oder ein Gespr\u00e4ch vereinbaren?<\/summary>\n<p>Ja. F\u00fcr qualifizierte Anfragen vor dem Kauf (professionelle Trader, Prop-Firmen,<br \/>\ninstitutionelle Kunden) k\u00f6nnen wir eine pers\u00f6nliche Demo von SharpTrader oder<br \/>\nunseren Krypto-Arbitrage-Tools organisieren. Senden Sie uns eine E-Mail mit Ihrem Trading-Profil (Kapital-<br \/>\nrahmen, M\u00e4rkte, bevorzugte Strategien), und wir schlagen Termine vor.<\/p>\n<\/details>\n<details>\n<summary>Bieten Sie individuelle Entwicklung an?<\/summary>\n<p>Ja. Wir \u00fcbernehmen individuelle Projekte f\u00fcr FIX-API-Integrationen, brokerspezifische<br \/>\nAnbindungen und private Trading-Strategien. Individuelle Arbeiten werden pro Projekt<br \/>\nangeboten \u2013 senden Sie uns eine kurze Beschreibung, und wir antworten mit Umfang und Preis.<\/p>\n<\/details>\n<details>\n<summary>Ich habe eine Presse-, Podcast- oder Interviewanfrage. An wen wende ich mich?<\/summary>\n<p>Senden Sie eine E-Mail an <a href=\"mailto:support@bjftradinggroup.com\">support@bjftradinggroup.com<\/a><br \/>\nmit dem Betreff &#8222;Press&#8220; oder &#8222;Interview&#8220;. F\u00fcr Themen wie Arbitrage-<br \/>\nStrategien, HFT-Systeme oder Analyse der Broker-Ausf\u00fchrung ist unser Gr\u00fcnder<br \/>\n<a href=\"https:\/\/bjftradinggroup.com\/about-boris-fesenko\/\">Boris Fesenko<\/a><br \/>\nin der Regel der richtige Ansprechpartner.<\/p>\n<\/details>\n<details>\n<summary>Wie melde ich ein Sicherheitsproblem oder eine Schwachstelle?<\/summary>\n<p>Senden Sie eine E-Mail an <a href=\"mailto:support@bjftradinggroup.com\">support@bjftradinggroup.com<\/a><br \/>\nmit dem Betreff &#8222;Security&#8220;. Bitte ver\u00f6ffentlichen Sie keine Details zu Schwachstellen,<br \/>\nbevor wir die Gelegenheit hatten zu antworten.<\/p>\n<\/details>\n<\/div>\n<p><!-- ============ Next steps card ============ --><\/p>\n<div class=\"c-next-steps\">\n<h2>Bevor Sie uns kontaktieren \u2013 vielleicht interessiert Sie auch<\/h2>\n<ul>\n<li>Lesen Sie den <a href=\"https:\/\/bjftradinggroup.com\/blog\/\">BJF-Blog<\/a> mit ausf\u00fchrlichen Beitr\u00e4gen zu Arbitrage und Broker-Ausf\u00fchrung<\/li>\n<li>Testen Sie den kostenlosen <a href=\"https:\/\/bjftradinggroup.com\/product\/crypto-arbitrage-scanner-free\/\">Crypto Arbitrage Scanner<\/a><\/li>\n<li>Vergleichen Sie <a href=\"https:\/\/bjftradinggroup.com\/product\/sharptrader-forex-crypto-arbitrage\/\">SharpTrader Pro<\/a> und <a href=\"https:\/\/bjftradinggroup.com\/product\/sharptrader-lite\/\">SharpTrader Lite<\/a><\/li>\n<li>Erfahren Sie mehr \u00fcber den Gr\u00fcnder <a href=\"https:\/\/bjftradinggroup.com\/about-boris-fesenko\/\">Boris Fesenko<\/a> und den Hintergrund des Unternehmens<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<p><!-- END .contact-page --><\/p>\n<p><!-- ================================================================================ JSON-LD STRUCTURED DATA \u2014 replaces the old -polluted blocks ================================================================================ --><\/p>\n<p><script type=\"application\/ld+json\">\n{\n  \"@context\": \"https:\/\/schema.org\",\n  \"@graph\": [\n    {\n      \"@type\": \"Organization\",\n      \"@id\": \"https:\/\/bjftradinggroup.com\/#organization\",\n      \"name\": \"BJF Trading Group Inc.\",\n      \"legalName\": \"BJF Trading Group Inc.\",\n      \"url\": \"https:\/\/bjftradinggroup.com\/\",\n      \"logo\": \"https:\/\/bjftradinggroup.com\/wp-content\/uploads\/logo.png\",\n      \"email\": \"support@bjftradinggroup.com\",\n      \"telephone\": \"+1-905-599-5507\",\n      \"foundingDate\": \"2000\",\n      \"founder\": { \"@id\": 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(Oakville, ON, Canada) \u2014 technical support, pre-sales questions, and partnership inquiries for SharpTrader, NewsAutoTraderPro, and VIP Crypto Arbitrage.\",\n      \"about\": { \"@id\": \"https:\/\/bjftradinggroup.com\/#organization\" },\n      \"inLanguage\": \"en\"\n    },\n    {\n      \"@type\": \"FAQPage\",\n      \"@id\": \"https:\/\/bjftradinggroup.com\/contact\/#faq\",\n      \"mainEntity\": [\n        {\n          \"@type\": \"Question\",\n          \"name\": \"How fast will I get a reply from BJF Trading Group?\",\n          \"acceptedAnswer\": {\n            \"@type\": \"Answer\",\n            \"text\": \"Pre-sales and general inquiries typically get a response within 1 business day. Technical support for existing customers usually receives a first response within a few hours on weekdays. 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You can write in your preferred language and we will reply in the same language.\"\n          }\n        }\n      ]\n    }\n  ]\n}\n<\/script><\/p>","protected":false},"excerpt":{"rendered":"<p>Kontakt zu BJF Trading Group &nbsp; Kanadisches Softwareunternehmen (Oakville, Ontario), das seit 2000 Arbitrage-, FIX-API- und News-Trading-Tools f\u00fcr professionelle Forex- und Kryptow\u00e4hrungs-Trader entwickelt. W\u00e4hlen Sie unten den passenden Kanal \u2013 in der Regel antworten wir innerhalb eines Werktags. Fragen vor dem Kauf &amp; zu Produkten Sie sind unsicher, welche SharpTrader-Version zu Ihrem Kapital und Ihrer Strategie passt, oder m\u00f6chten ein Angebot f\u00fcr eine individuelle Integration? E-Mail: support@bjftradinggroup.com Formular: Geben Sie &#8222;Pre-sales&#8220; im Betreff an. Bestandskunden&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"page-ai-custom.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-314","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.7 (Yoast SEO v28.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Kontakt mit BJF Trading Group aufnehmen<\/title>\n<meta name=\"description\" content=\"Kontaktieren Sie BJF Trading Group Inc. (Oakville, ON, Kanada): technischer Support, Vorverkaufsfragen und Partnerschaftsanfragen f\u00fcr SharpTrader, NewsAutoTraderPro und VIP Crypto Arbitrage. 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